Process
How the request flow works
The request stays manual and review-based at this stage.
- Select a center first.
- Pick the service or pack that fits the visit.
- Send the request for follow-up confirmation.
FAQ
Frequently asked questions
Helpful answers before submitting your request.
- How can I book a treatment at RelaXcenter?
- You can book by filling out the reservation form or by contacting RelaXcenter directly. Simply specify the desired service, date, time, and number of guests.
- What information should I provide when booking?
- Please provide your name, phone number, desired treatment or ritual, preferred center, date, time, and any special requests.
- Should I book in advance?
- Yes, booking in advance is recommended to ensure the availability of the treatment, preferred time slot, and chosen center.
- Can I choose which RelaXcenter location I want to book?
- Yes, you can specify your preferred center when making your reservation. Confirmation will depend on availability and the requested service.
- Can I book several treatments on the same day?
- Yes, it is possible to combine several services, such as a hammam session with a massage, a facial treatment with a manicure, or a complete wellness ritual.
- Can I book for two people or more?
- Yes, you can book for one or several people. It is recommended to specify the exact number of guests to help organize your welcome in the best conditions.
- How do I know if my reservation is confirmed?
- Your reservation is confirmed after receiving a response from the RelaXcenter team by phone, message, or WhatsApp.
- Can I modify or cancel my reservation?
- Yes, you can request a modification or cancellation. It is preferable to inform the center as early as possible.
- Should I mention any specific condition before the treatment?
- Yes, please inform the team of any pregnancy, allergy, skin condition, significant pain, medical treatment, or special sensitivity before your appointment.
- Can I ask for advice before choosing a treatment?
- Yes, the team can guide you toward the massage, ritual, or service best suited to your needs, whether you are looking for relaxation, back care, light legs relief, facial care, hammam experiences, or deep relaxation.
- Should wellness rituals be booked in advance?
- Yes, rituals such as Relax Escape, Beauty of Djerba, Oriental Dream, or Relax Plus should be booked in advance because they include several treatments that need to be organized together.